PRIVACY POLICY

ValueBee Technologies LLC

Effective Date: January 1, 2025

1. INTRODUCTION

ValueBee Technologies LLC ("ValueBee," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at valuebee.ai (the "Site") and our AI-powered 409A valuation automation software platform (the "Service").

This Privacy Policy applies to all users of our Site and Service, including appraisal firms, valuation professionals, and their clients. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

We collect information that you voluntarily provide when using our Service, including:

  • Account Information: Name, email address, company name, job title, phone number, and billing information when you create an account or subscribe to our Service.
  • Company and Valuation Data: Financial information, company structure, cap tables, stock option plans, board resolutions, financial statements, market data, and other information necessary to perform 409A valuations.
  • Communications: Information contained in communications you send to us, including customer support inquiries, feedback, and correspondence.
  • Payment Information: Credit card numbers and billing addresses are collected and processed by our third-party payment processors. We do not directly store complete credit card information.

2.2 Information We Collect Automatically

When you access our Service, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, device identifiers, and hardware model.
  • Usage Data: Pages visited, features used, time spent on pages, access times and dates, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2.3 Information from Third-Party Sources

We may receive information from third-party data providers, including:

  • Market Data: Financial market data from providers such as S&P Capital IQ and similar services to support valuation analyses.
  • Public Records: Publicly available business information to verify company details and support valuations.

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our 409A valuation automation software, including generating valuation reports and analyses.
  • AI and Machine Learning: To train, test, and improve our AI models and algorithms used in valuation automation, subject to appropriate data anonymization and security measures.
  • Account Management: To manage your account, process transactions, and provide customer support.
  • Communication: To send you technical notices, updates, security alerts, administrative messages, and respond to your inquiries.
  • Analytics and Improvement: To understand how users interact with our Service and improve user experience, features, and functionality.
  • Compliance and Legal Obligations: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
  • Security: To detect, prevent, and address fraud, security issues, and technical problems.

4. DATA SHARING AND DISCLOSURE

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting providers (e.g., Amazon Web Services, Microsoft Azure)
  • Payment processors
  • Customer support and communication platforms
  • Analytics providers

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

4.4 Protection of Rights

We may disclose information when we believe it is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. DATA SECURITY

We implement industry-standard security measures to protect your information, including:

  • Encryption: Data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption.
  • Access Controls: Strict access controls and authentication mechanisms limit access to your data to authorized personnel only.
  • SOC 2 Compliance: We are pursuing SOC 2 Type I certification to ensure our systems meet rigorous security, availability, and confidentiality standards.
  • Regular Security Audits: We conduct regular security assessments and penetration testing.
  • Employee Training: Our employees receive regular security awareness training.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. DATA RETENTION

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • The purposes for which we process the information
  • Legal and regulatory requirements
  • Whether the purposes can be achieved through other means

After you terminate your account, we will retain certain information as required for legal, tax, audit, and accounting purposes, typically for a period of seven years. We will securely delete or anonymize information that is no longer needed.

7. YOUR RIGHTS AND CHOICES

7.1 Access and Correction

You may access, update, or correct your account information at any time by logging into your account or contacting us at privacy@valuebee.ai.

7.2 Data Portability

You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

7.3 Deletion

You may request deletion of your personal information, subject to certain exceptions required by law or legitimate business purposes. To request deletion, contact us at privacy@valuebee.ai.

7.4 Marketing Communications

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages or by contacting us directly. You cannot opt out of service-related communications (e.g., account verification, technical notifications).

7.5 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

8. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, purposes for collection, and third parties with whom we share information.
  • Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
  • Right to Correct: You have the right to request correction of inaccurate personal information.
  • Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at privacy@valuebee.ai. We will verify your identity before processing your request.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

  • Standard Contractual Clauses approved by the European Commission or other relevant authorities
  • Adequacy decisions where applicable
  • Other legally compliant transfer mechanisms

10. CHILDREN'S PRIVACY

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we learn we have collected personal information from a child under 18, we will take steps to delete such information.

11. THIRD-PARTY LINKS AND SERVICES

Our Service may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website
  • Updating the "Effective Date" at the top of this Privacy Policy
  • Sending you an email notification for material changes

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

ValueBee Technologies LLC
Email: privacy@valuebee.ai
Website: https://valuebee.ai

For privacy-related inquiries, we will respond within 30 days of receiving your request.

Last Updated: January 1, 2025

© 2025 ValueBee Technologies LLC. All rights reserved.